User guide to Zoho Showtime

Zoho showtime has been designed to be user friendly and to help attendees engage with the presenters. To make sure you get the most out of the session, we have prepared a quick user guide with some FAQ and troubleshooting tips. 

Before you join the session  

Check your system requirements

Once you have registered, please check your system requirements to avoid any connection issues on the day. If you click on the link provided before the session starts, you can find a system verification button halfway down the page. Click on the option to verify your system requirements.

Showtime will then assess whether your system meets the requirements to run the session effectively. 

If your system meets the requirements, you will see the verification message with green ticks on each criteria. If there are any issues you need to address, these will also be shown here.

If your browser requirements have not been met,  you can download the desktop app or alternatively, download the app on your mobile device.


What to do if your browser is unsupported or won’t let you join the session

Option 1 download the desktop app

If your browser is not currently supported, there is an option to download the Zoho Showtime app. You may need help from your IT department if you do not have the right permissions to do this.

Once you have downloaded the app, do either of the following:

  • Click Copy link or
  • Click Join Session

Option 2 download the mobile app


  • Visit the Play Store and enter “ShowTime Viewer” in the search bar.
  • Select and install the ShowTime Viewer app.


  • Visit the App Store and enter “ShowTime Viewer” in the search bar.
  • Select and install the ShowTime Viewer app.


FAQs and troubleshooting
What are the compatible browsers supported by ShowTime?

ShowTime supports the following web browsers:

  •  Mozilla Firefox Version 60+
  •  Google Chrome Version 60+

How do I log in to the webinar?

The link to the access the webinar should be sent to you in a confirmation email once you register. If you don’t receive this within one hour of registration, please check your junk/spam folder to see if it is there. If you still can’t find your link, please contact us and we will look into this for you.

Do I need to mute myself or hide my camera on the webinar?

No – we’ll take care of that for you. As an attendee, you are automatically muted and your video feed will not be shared. You can raise your hand during the session if you want to speak.

How can I ask questions in the webinar?

We welcome questions and you can ask them at any time by typing your query using the questions option to the right of the screen. Whilst we will usually have a moderator online to answer basic queries, we usually wait until the Q&A section of the session before answering questions

What will happen if my Wi-Fi goes down or if I face any other technical issues?

If your Wi-Fi goes down briefly, the webinar tends to connect back without a hiccup. In some cases you may need to re-click on the link we’ve sent you to restart your session.

If you do experience other technical issues which we are unable to resolve during the session, please let us know and we will do our best to get you online or alternatively, share the content of the webinar within the next few days.

I can't make the webinar at the scheduled time. Can I view the webinar at a later time?

Yes, unless the webinar is a live-only event (we will tell you this in the event description) we will record the webinar and share the recording and slides afterwards.

Can I get a copy of the slides being used in the webinar?

Yes, we post all of our presentations online at . We will also send out an email to all registrants with a link to the webinar video and slides once they’re posted.


How can I cancel my registration?

If you click on the link you were sent once you registered, you should be able to see a cancel registration link at the bottom of this page.