Mediation, Facilitation & Investigation Services
Issues at work - be they capability, bullying or personal differences - often have a damaging effect on staff morale and performance and, unless dealt with properly, can also lead to expensive Employment Tribunal claims.
Investing in resolving the problem at an early stage can save hours of management time as well as pounds and, perhaps, repercussions from a disgruntled employee.
Sometimes, though, employers need a little help. Perhaps they are too close to the issue to deal with it objectively; they’re too busy; or there’s no one suitable within their organisation.
Our Employment Team in conjunction with Capital HR offers solutions:
Facilitation
An early stage solution
Where the employment relationship is breaking down, it’s often possible to get things back on track through a little impartial, independent help.
Through meeting with the parties and working with them to get to the root of the problem and perhaps address difficult personal issues, we can guide them towards a solution.
Not only does Facilitation provide an opportunity to resolve issues informally it can prevent working relationships from completely breaking down. By suggesting facilitation, employers can also demonstrate their desire to tackle and solve issues.
Facilitations are best conducted in the workplace, but we can provide facilities at our offices.
Mediation
For dispute resolution prior to the final stage grievances, disciplinaries or ET claims
All mediations are led by Elin Pinnell, who is an ADR Group Accredited Mediator. The format is simple:
- the employee meets, usually at a neutral venue, with a representative of the employer
- the mediator is present throughout and is impartial
- the employee and employer are given separate rooms and the mediator acts as a go-between, conveying one party’s suggested solution to the other
- the aim of mediation is to resolve issues between the parties.
Parties have the opportunity to be heard, to remain in control of the negotiation and be full involved in reaching an agreement. All discussions are confidential and without prejudice.
Investigation
Thorough, unbiased investigations are essential to grievance and disciplinary cases.
Management or In-house HR teams are not always perceived as completely impartial, or may not have the time to conduct a complex investigation.
Our Employment Team and Capital HR’s consultants are experienced investigators, able to step in and give you:
- the comprehensive investigation you need; and
- piece of mind that you have done all you can to contribute to a fair process.
How much?
Our rates are very competitive. Contact Ruth Blackwell for a quote.
